Banking

Welcome to Scratchcards.net banking page where you will find everything you need to ensure secure and convenient online payment through our website. Your personal and payment details are encrypted under Geotrust 128 SSL bit security and accessible with a username and password only from Scratchcards.net will appear as Lottomatrix Ltd. To view a history of your transactions, please visit My Transactions or contact customer support for further assistance.

Credit Card Ban

As from 14th April 2020, in line with the Credit Card Ban in the United Kingdom, we will not be able to accept the following methods of payment from UK players:
• Credit card payments
• E-wallet payments in which credit cards have been used to deposit money into the e-wallet
However, we still accept payments that are made via Visa Debit Card and MasterCard Debit.

Please note that the foregoing limitations will also apply for subscriptions or renewals of subscriptions.

Deposit Options

Deposit funds in your account to play the world's favorite games. Select "More Info" in the right-hand column for further instructions.

Payment Method
Processing (Days)
Fee (£)
Currency
More Info
visa
Instant
Free
€ / £
Deposit using your international Visa debit card to ensure that you always have funds to play your favourite lotteries online.

To deposit with Visa::
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Visa
  3. Your selection will be saved so that next time, you will be able to choose this option
mastercard
Instant
Free
€ / £
Deposit using your international MasterCard debit card to ensure that you always have funds to play your favorite lotteries online.

To deposit with MasterCard:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Mastercard
  3. Your selection will be saved so that next time, you will be able to choose this option
neteller
Instant
Free
€ / £
NETELLER is an e-money service which allows you to make fast and secure, instant transfers directly to your account.

To deposit with NETELLER:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose NETELLER
  3. Your selection will be saved so that next time, you will be able to choose this option
skrill
Instant
Free
€ / £
Skrill is an e-wallet which allows you to make simple, secure, and quick online global payments.

To deposit with Skrill:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Skrill
  3. Your selection will be saved so that next time, you will be able to choose this option
sofort
Instant
Free
€ / £
Sofort is one of the most famous online banking payment providers in Europe. You can transfer cash using your online banking account via a well-known payment provider in Europe.

To deposit with Sofort:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Sofort
  3. Your selection will be saved so that next time, you will be able to choose this option
A Fast Bank Transfer is a transfer of funds from one bank account to another locally. In most cases, you will need to login to your online banking and authorize the bank transfer or authorize your bank to initiate the transfer.

To deposit with Fast Bank Transfer:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Fast Bank Transfer
  3. Your selection will be saved so that next time, you will be able to choose this option
muchbetter
Instant
Free
€ / £
MuchBetter is a revolutionary award-winning payment app. This eWallet lets you store, send and move money securely and quickly.

To deposit with MuchBetter:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose MuchBetter
  3. Your selection will be saved so that next time, you will be able to choose this option
neosurf
Instant
Free
€ / £
Neosurf is the original internet payment card. The Neocash card can be bought over the counter from supported outlets.

To deposit with Neosurf:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Neosurf
  3. Your selection will be saved so that next time, you will be able to choose this option
PayPal
Instant
Free
€ / £
PayPal is one of the most popular payment solutions available worldwide.

To deposit with PayPal:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose PayPal
  3. Your selection will be saved so that next time, you will be able to choose this option
paysafecard
Instant
Free
€ / £
Paysafecard is a prepaid online payment method based on vouchers with a 16-digit PIN code, independent of bank account, credit card, or other personal information. Customers can purchase vouchers at local sales outlets and pay online by entering the code at the checkout of the respective website.

To deposit with Paysafecard:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Paysafecard
  3. Your selection will be saved so that next time, you will be able to choose this option
Trustly
Instant
Free
€ / £
Trustly is a payment method that allows customers to shop and pay from their bank account. Trustly provides its service through PayPal and TransferWise.

To deposit with Trustly:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Trustly
  3. Your selection will be saved so that next time, you will be able to choose this option
Boku
Instant
Free
€ / £
Boku, Inc. provides a mobile payments platform, enabling consumers to pay for goods and services using their mobile phone number, with purchases billed to a consumer's mobile network operator bill.

To deposit with Boku:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose Boku
  3. Your selection will be saved so that next time, you will be able to choose this option
neosurf
Instant
Free
€ / £
To deposit with ecoPayz:
  1. Sign in to your Scratchcards.net account
  2. Click Deposit and follow the simple wizard to choose ecoPayz
  3. Your selection will be saved so that next time, you will be able to choose this option

Withdrawal Options

Withdraw from your account using the payment methods below. To learn more about a withdrawal option, select "More Info" in the right-hand column for further instructions.

Payment Method
Min (£)
Max (£)
Processing (Days)
Fee (£)
More Info
visa
1
1000
1-3
Free
Withdrawal to this payment method is available in the following currencies : € / £

Please note that withdrawals are permitted only to international debit cards that have been previously used on the site.
  1. Sign in to your Scratchcards.net account
  2. Go to "My Account" and select "Withdraw"
  3. Select Visa from the drop-down menu of available payment options and enter the amount you wish to withdraw
  4. Click "Withdraw" to complete the transaction
  5. You will receive automatic notification to your email when your withdrawal is complete
mastercard
1
1000
1-3
Free
Withdrawal to this payment method is available in the following currencies : € / £

Please note that withdrawals are permitted only to international debit cards that have been previously used on the site.
  1. Sign in to your Scratchcards.net account
  2. Go to "My Account" and select "Withdraw"
  3. Select MasterCard from the drop-down menu of available payment options and enter the amount you wish to withdraw
  4. Click "Withdraw" to complete the transaction
  5. You will receive automatic notification to your email when your withdrawal is complete
Fast Bank Transfer
1
1000
1-3
Free
Withdrawal to this payment method is available in the following currencies : € / £

  1. Sign in to your Scratchcards.net account
  2. Go to "My Account" and select "Withdraw"
  3. Select Fast Bank Transfer from the drop-down menu of available payment options and enter the amount you wish to withdraw
  4. Click "Withdraw" to complete the transaction
  5. You will receive automatic notification to your email when your withdrawal is complete
MuchBetter
1
1000
1-3
Free
Withdrawal to this payment method is available in the following currencies : € / £

  1. Sign in to your Scratchcards.net account
  2. Go to "My Account" and select "Withdraw"
  3. Select MuchBetter from the drop-down menu of available payment options and enter the amount you wish to withdraw
  4. Click "Withdraw" to complete the transaction
  5. You will receive automatic notification to your email when your withdrawal is complete

Refunds

In case your account was closed with a positive balance, you can request a refund to recover this one. The refund minimum amount is set to £1 and must be requested through the same payment method originally used to deposit. If this is not possible, we can return your funds to a bank account held in your name by bank transfer. The minimum amount for a bank transfer is £5 and any administration and payment fees incurred by this bank transfer will be covered by you.